ID #1275

eMails sent from Webmail don't arrive at recipient.


When sending messages from the webmailing account an error message occurs: "There was an error sending your message: Validation failed for: pop<YourIdentifier>@".SYNTAX-ERROR."



When using Webmail you have to provide your identity data once for each POP3 account.

Do this as follows:


  1. Log in to Webmail.
  2. Go to "Options" -> "Personal information"
  3. "Standardidentität" [standard identity] is preselected
  4. Click on "Edit your identities"
  5. Choose the entry "Standardidentität" from the drop-down menu.
  6. Provide the following details:
    -> Your From: address (Your sender-eMail)
    -> Your full name: (Your name)
  7. Click on the "Change" button to apply the settings.
  8. From now on you can send eMails via webmail.

Tags: emailing, identity, syntax error, validation failed, webmail

Related entries:

You cannot comment on this entry