To transfer a DE-domain to another provider, you need an AuthInfo. For an international domain you need an AuthCode.
You only get the AuthInfo/AuthCode if you have first cancelled your domain contract with EUserv.
How to cancel a contract can be found here:
Starting at the date the AuthInfo was generated, it is valid for a maximum of 30 days. After that time, it has to be re-generated.
How to generate a new AuthInfo
- Log in into the customer service center:
and choose the contract, including the domain you want to transfer..
- Choose Domains in the left menu.
- In the column AuthCode you find the AuthInfo/AuthCode for your domain. To generate a new AuthInfo/AuthCode click on the button Generieren. After 30 - 60 minutes a new AuthInfo/AuthCode will be generated.
- The column Status shows the status of the AuthInfo/AuthCode generation. The hourglass symbol means in processing and the check symbol means successful done.