ID #1323

How can I cancel my contract ?


How to cancel a contract


Please proceed as follows:

1. Log in to the customer panel:

2. Choose the contract you want to cancel.

3. Click contract details in the left menu.

4. Click the button Kündigung jetzt durchführen to cancel the contract



The contract will be immediately cancelled to the next closest possible termination date.



How to revoke a cancellation



If you want to revoke your cancellation click the button Kündigung zurücknehmen




Please note that this revokes your already confirmed cancellation instantly and irreversibly. If you want to cancel the contract later on you will have to go through the abovementioned steps again.


Tags: form, information, termination

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